One tool for every
feedback workflow.
See how agencies, developers, QA teams, and their clients use PinTheFrame to collect precise, actionable feedback on live websites — without the chaos.
Three steps. Zero friction.
Install the snippet
Add a single <script> tag to any site. Works on WordPress, Shopify, Webflow, React, and custom stacks.
Share the Review Link
Send your client a secure, magic-link URL. No signup, no extension, no training required.
Collect & resolve feedback
Every pin includes a screenshot, browser/OS, viewport, URL, and optional console errors. Fix it on the first pass.
12 ways teams use PinTheFrame.
From agency client reviews to developer QA passes to e-commerce store launches — one tool handles it all.
Client Website Reviews
Replace email threads with pinned feedback on the live site.
Your client opens the review link, clicks anywhere on the page, and leaves a comment pinned to the exact element. No screenshots to paste, no "which page?" confusion. Every report arrives with the URL, browser, viewport, and a pixel-accurate screenshot — so your team can reproduce and fix it without a single follow-up.
A marketing agency is building a new corporate site for a law firm.
Before: The client sends a 600-word email: "The hero looks off on my phone, and I think the footer has a typo, but I'm not sure which page."
After: The client opens the review link on mobile, taps the hero, types "Logo is cut off on iPhone 14 Pro." PinTheFrame captures the device, viewport (390x844), URL, and annotated screenshot. The developer fixes it in one pass.
- Eliminates vague email feedback
- Clients need zero training or accounts
- Debug context captured automatically
Multi-Site Project Management
One inbox per project. Every site, every client, one dashboard.
Agencies juggling 5, 10, or 20 client sites need order — not another Slack channel. PinTheFrame gives each project its own feedback inbox with status tracking (Open, In Progress, Resolved), so nothing falls through the cracks across clients.
A 10-person agency manages 8 active client websites simultaneously.
Before: Feedback scattered across email, Slack, Notion, and Google Docs. The PM spends 3+ hours a week just consolidating notes.
After: Each client site has its own PinTheFrame project. The PM checks one dashboard, filters by status, and assigns issues. Weekly consolidation time drops to zero.
- Dedicated inbox per project
- Status tracking across all sites
- No more cross-client confusion
Faster Revision Cycles
Cut review rounds from 5 to 2. Ship weeks earlier.
Most revision cycles drag because feedback is unclear. When every piece of feedback includes an annotated screenshot, the exact URL, and device context, your team resolves issues on the first attempt — not the third. Fewer rounds means faster launches and happier clients.
A Webflow agency is launching an e-commerce site with a tight deadline.
Before: 4 revision rounds over 3 weeks. Each round requires a "clarification call" because the client's feedback is ambiguous.
After: 2 revision rounds in 1 week. Every feedback pin has the context needed to fix it immediately. The site launches 2 weeks early.
- 70% less time per ticket on average
- No more clarification calls
- Projects launch faster
Visual Bug Reporting
Every bug report arrives with dev-ready context. No follow-ups.
When a reviewer pins a bug, PinTheFrame automatically bundles the page URL, browser and OS version, viewport dimensions, a pixel-accurate screenshot, and an optional console error log. Developers get everything they need to reproduce the issue without asking "What device are you on?" ever again.
A client reports that the checkout button "doesn't work" on their tablet.
Before: The developer asks: "Which browser? What tablet? What page? Can you send a screenshot?" Three days of back-and-forth.
After: The pin reads: "Checkout button unresponsive on tap." Attached: iPad Air, Safari 17.2, viewport 820x1180, /checkout page, console error: `TypeError: undefined is not a function at handlePayment`.
- Browser, OS, viewport auto-captured
- Optional console & network error logs
- Reproduce on first attempt
Cross-Browser & Responsive QA
Test across devices without the guesswork.
Internal QA teams can use review links to systematically test across browsers and viewports. Every report automatically tags the exact device and dimensions, making it trivial to build a cross-browser bug matrix without spreadsheets.
A QA engineer is testing a SaaS dashboard across 6 browser/device combos.
Before: Opens a spreadsheet, manually notes browser + viewport for each bug, takes screenshots, pastes them into Jira.
After: Opens the review link in each browser, pins issues directly. Each pin auto-includes the browser, viewport, and screenshot. Exports to the task tracker.
- Device context captured per report
- No manual spreadsheet tracking
- Perfect for systematic QA passes
Staging & Pre-Launch Reviews
Catch issues on staging before they reach production.
Install the snippet on your staging environment and share a review link with the team — or the client — for final sign-off. Review Mode only activates through the secure link, so the snippet is invisible to everyone else.
A development team is doing a final review of a Shopify store before launch.
Before: The team creates a Google Doc with screenshots from staging. Comments get lost. Nobody knows which ones were fixed.
After: The team opens the staging review link, pins 14 issues in 20 minutes. Each one is tracked in the project inbox. Launch day: zero unresolved items.
- Works on staging and production
- Review Mode is invisible to public
- Track every issue to resolution
Zero-Friction Client Feedback
Your clients click a link and start reviewing. That's it.
No signup form. No browser extension. No 15-minute onboarding call. The client opens the review link, sees the page with a subtle overlay, clicks where they see an issue, types their feedback, and submits. Total learning curve: zero.
A non-technical marketing director needs to review a redesigned homepage.
Before: She downloads Loom, records a shaky screen recording, emails it with notes like "around the 0:42 mark, the thing on the right."
After: She opens the review link, clicks the misaligned logo, types "Logo looks stretched on my laptop." Done in 15 seconds.
- No accounts or extensions required
- Works on any device and browser
- Feedback takes seconds, not minutes
Client Status Portal
Clients see progress without asking "Any update?"
Every piece of feedback has a status: Open, In Progress, or Resolved. Clients can check back anytime via their review link to see what's been fixed — no login required. This eliminates the "just checking in" emails that eat your team's focus time.
A client submitted 12 feedback items last week and wants an update.
Before: She emails the PM: "Hey, any update on my list?" The PM spends 30 minutes writing a status summary.
After: She opens her review link and sees: 8 Resolved, 3 In Progress, 1 Open. No email needed.
- Real-time status visibility
- No login required for clients
- Eliminates status-check emails
Secure & Private Reviews
Review Mode is invisible to the public. Only link holders can see it.
The PinTheFrame overlay only activates when someone has your secure, unguessable review link. Regular visitors see nothing — no script UI, no overlay, no performance impact. You can rotate or revoke links at any time.
An agency is collecting feedback on a live e-commerce site without disrupting shoppers.
Before: The team installs a feedback widget that shows a "Report Bug" button to every visitor. A customer clicks it by accident and submits a confused report.
After: PinTheFrame is installed but invisible. Only the client with the review link can see the overlay. Zero public disruption.
- Magic-link gating — invisible to public
- Rotate or revoke access anytime
- Works safely on production sites
Shopify & E-Commerce
Collect feedback on product pages, checkout flows, and cart without disrupting shoppers.
Install the PinTheFrame snippet in your Shopify theme, then share review links for specific pages — product detail pages, the cart, the checkout flow. Your client can pin feedback on pricing, images, copy, or broken interactions without any visitor seeing the overlay.
A Shopify agency just finished a store redesign and needs the client to review 40+ product pages.
Before: The client opens each page, takes a screenshot, pastes it into a Word doc with notes. The doc is 38 pages long.
After: The client browses the store via the review link, pins 23 issues across product pages in one session. Each pin is tagged with the exact product URL and viewport.
- Works on any Shopify theme
- Test checkout flows in staging
- No impact on live shoppers
Webflow & Design Agencies
Get design-accurate feedback pinned to the exact pixel on Webflow sites.
Webflow agencies live and die by visual precision. PinTheFrame lets clients pin feedback directly on the rendered page — not on a PDF mockup or a Figma screenshot — so what they see is exactly what the developer sees. No "it looked different in the preview" conversations.
A design agency is iterating on a portfolio site built in Webflow.
Before: The client annotates a PDF export in Adobe Acrobat. Half the annotations reference content that's already been updated.
After: The client reviews the live Webflow staging site. Feedback is pinned to live elements. No stale screenshots.
- Feedback on live rendered pages
- No stale PDF or mockup annotations
- Webflow snippet install in 30 seconds
Custom React, Next.js & Vue Apps
Lightweight snippet that works alongside any JavaScript framework.
PinTheFrame's async script loads at under 15kb and doesn't interfere with hydration, routing, or state management. It works on SPAs with client-side routing — each pin captures the exact route URL, not just the page load URL.
A SaaS startup needs their product team to QA a new dashboard built in Next.js.
Before: QA uses the browser dev tools to capture issues, writes them up in Linear manually with screenshots.
After: QA opens the review link on the staging Next.js app, pins bugs directly. Each pin captures the SPA route, viewport, and console errors.
- Works with client-side routing (SPA)
- <15kb async script, zero perf impact
- Console & network error capture
Feedback that actually gets resolved.
Most feedback tools create more work. PinTheFrame eliminates it.
Ready to fix the feedback loop?
Install the snippet, share a review link, and watch vague emails turn into precise, trackable feedback — in under 2 minutes.
// No credit card required. Setup takes ~2 minutes.