1. Introduction

PinTheFrame ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visual feedback and review platform.

By using PinTheFrame, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password, and profile information when you register
Workspace Information: Workspace name, team member details, and organization information
Project Data: Project names, URLs, and descriptions you create
Feedback Content: Screenshots, annotations, comments, and feedback you submit
Payment Information: Billing address and payment details (processed securely by our payment provider, Paddle)

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, and actions taken within the Service
Device Information: Browser type, operating system, device type, and screen resolution
Log Data: IP address, access times, and referring URLs
Cookies: Session cookies and authentication tokens for login persistence

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve the Service
Process transactions and send related information
Send administrative messages, updates, and security alerts
Respond to your comments, questions, and support requests
Monitor and analyze usage patterns to improve user experience
Detect, prevent, and address technical issues and fraud

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

With Your Consent: When you explicitly authorize sharing
Service Providers: With third-party vendors who assist in operating our Service (hosting, payment processing, analytics)
Team Members: With other members of your workspace as part of the Service's collaboration features
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Third-Party Services

We use the following third-party services:

Supabase: Database and authentication services
Paddle: Payment processing (subject to Paddle's Privacy Policy)
Vercel: Hosting infrastructure
Analytics: Anonymous usage analytics to improve the Service

6. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit (HTTPS/TLS)
Encryption of sensitive data at rest
Secure authentication with password hashing
Regular security audits and updates
Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

8. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Request your data in a portable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at manish021js@gmail.com.

9. Children's Privacy

PinTheFrame is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: manish021js@gmail.com